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Privacy Policy for Personal Information

To help customers better understand the personal information we gather and the practices we employ, MaxProMaintenance has developed a set of privacy policies. These policies encompass several categories and attempt to answer the following questions:
How is personal information: collected
  used
  disclosed
How does MaxProMaintenance currently use cookies.
How does MaxProMaintenance secure your information?

How is Personal Information Collected?
Personal information might be collected from you in several ways:

When you buy
When you purchase an item from a MaxProMaintenance or OnlyProTools (Seller), we require your name, e-mail address, phone number, billing address and shipping address. For credit card transactions, we require your credit card number and credit card expiration date. 

When you submit feedback about the MaxProMaintenance service

We ask that you include your e-mail address and name when providing feedback about the MaxProMaintenance service.

When you visit our site

The way the World Wide Web works, when you visit our site, we automatically receive the web address of the site that you visit just before you come to MaxProMaintenance, and just after you leave us. We use this information only in the aggregate and only to learn more about our customers interests and preferences so that we may better serve you.

When we send you e-mail

We may use software that enables us to track whether you support HTML e-mail in your e-mail client, such as Microsoft Outlook, Lotus Notes or AOL. We also use such software to determine whether an HTML e-mail message has been opened or previewed, however, we cannot track the open rate on text-only e-mail messages. We use this capability only to deliver the best content to you. Please note that you can override the "HTML Capable" setting in your e-mail client.

When you enter a contest or other special promotion
We may ask you to provide your name, e-mail address, and shipping address.

How is Personal Information Used?

When we provide our service.
MaxProMaintenance or OnlyProTools (seller) requires certain personal information to be provided when buying products. Among other uses, this information is necessary for Seller to provide its basic product offering. For example, a buyer who places an order is required to provide personal information (e.g., name, e-mail, phone, shipping address, credit card number, etc.) so that Seller can among other things verify the buyer's identity, process the transaction, verify receipt of payment, confirm shipment information, and provide status reports related to the order. Information collected from sellers is used similarly.

When we try to improve.
Information collected when providing feedback about the MaxProMaintenance  service is necessary so that MaxProMaintenance may contact users for clarification or additional help in improving our product offering. Information collected during contests is used to administer promotions.

When we notify our customers.
In addition, MaxProMaintenance may maintain several e-mail lists to keep our members informed about our products and services as well as latest breaking events.

How is Personal Information Disclosed?
MaxProMaintenance  does not sell, disclose, transfer, rent, loan, trade, or lease individually identifiable user information to any third parties collected at our site, including e-mail lists or Web site logs, except to provide MaxProMaintenance's basic service and to provide information about MaxProMaintenance  products, offers, and events, and except as we explain below. The following describes the ways that your personal information may be disclosed.

The Basic Product Offering.
In order to provide our services, MaxProMaintenance  must disclose some personal information to other companies, and these companies may disclose personal information about you to us. For example, MaxProMaintenance  and other companies may exchange personal information about you in order to verify a buyer's identity or credit rating, process a transaction, verify receipt of payment or confirm shipment information. This may include information we received from our co-branded partners about you.

Further, MaxProMaintenance must disclose some personal information to individual manufactures or principal suppliers, at their request. Such disclosures may include information enabling the Manufacturer to compare a buyer's shipping address or zip code against his or her credit card billing address or zip code.


Disclosure for Marketing Purposes and Joint Marketing Arrangements.
MaxProMaintenance  currently uses a third-party e-mail marketing firm for the purpose of managing e-mail communications with customers, such as outbound marketing promotional e-mails. For these mailings, we generally share e-mail lists and other personal information to execute the mailing, however all such information is kept strictly confidential.

Further, while MaxProMaintenance does have any joint marketing arrangements with third parties, and we reserve the right to enter into such agreements in the future. To the extent permitted by law, MaxProMaintenance reserves the right to disclose the information we collect, as described above, to companies that perform marketing services on our behalf or to other third parties with whom we may enter joint marketing agreements.

From time to time, MaxProMaintenance collects and may share aggregated demographic or usage information about our site for marketing and other purposes. However, such information does not identify our users individually.


Disclosure for Legal and Regulatory Requests.
MaxProMaintenance cooperates with all law enforcement and regulatory authority inquiries and will release information about you if we are compelled to do so. We may also disclose information about you in other circumstances as permitted by law as we, in our sole discretion, believe necessary or appropriate. For example, we may release information in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability. Further, due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy; for instance, third parties may unlawfully intercept private communications.

How Does MaxProMaintenance Secure Your Information? When you conduct a transaction on Seller site we encrypt all of your private information. That information is then stored in a secure data center. All transactions are conducted through our secure servers, which are protected behind sophisticated firewalls. However, "absolute, 100%" security does not exist on the Internet.

Notice of Policy Changes?
From time to time, we may change this Privacy Policy based on your comments and our need to accurately reflect our data collection and disclosure practices. As required by federal law, we will notify you here is this policy statement of any changes to our Policies.

 
DISCLAIMER

The "maxpromaintenance.com" Web site (this "Site") is owned and operated by Only Pro Tools ("OPT"). The information on this Site is intended to furnish users with general information on matters that they may find to be of interest.

While every effort has been made to offer current and accurate information, errors can occur. OPT assumes no liability or responsibility for any errors or omissions in the content contained on this Site. This information is provided "as is", with no guarantees of completeness, accuracy or timeliness, and without warranties of any kind, express or implied. OPT does not warrant that this Site, various services provided through this Site, and any information, software or other material downloaded from this Site, will be uninterrupted, error-free, omission-free or free of viruses or other harmful components. To the fullest extent permissible pursuant to applicable law, OPT disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. In no event will OPT, its related partnerships or corporations, or the partners, agents or employees of the foregoing be liable to you or anyone else for any decision made or action taken in reliance on the information in this Site or for any consequential, special or similar damages, even if advised of the possibility of such damages. You understand and agree that you are personally responsible for your behavior on the Site. You agree to indemnify, defend and hold harmless OPT, its parent companies, subsidiaries, affiliated companies, joint ventures, business partners, licensors, employees, agents, and any third-party information providers from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and attorneys’ fees, resulting from or arising out of your use, misuse, or inability to use the Site, or the Content, or any violation by you of this Agreement. Any action related to these Terms will be governed by and construed in accordance with the laws of New Hampshire and controlling U.S. federal law. No choice of law rules of any jurisdiction will apply. You agree that any legal proceeding arising out of or in connection with these Terms shall be brought in a state or federal court in Concord, NH, and hereby waive any jurisdictional or venue defenses otherwise available to you.

The information presented on this Site should not be construed as legal, tax, accounting or any other professional advice or service. You should not send any confidential information to OPT until you have received an agreement requesting such information. Certain links on this Site lead to servers maintained by individuals or organizations over which OPT has no control. OPT makes no representations or warranties regarding the accuracy or any other aspect of the information located on such servers.

CLAIMS OF COPYRIGHT INFRINGEMENT. OPT complies with the provisions of the Digital Millennium Copyright Act (DMCA). The owner or the person entitled to enforce a copyright may notify OPT of any violation of copyright on the maxpromaintenance.com site by sending a notice containing the following information:

  • Identification of what is being infringed 
  • Contact information
  • A statement of good faith belief that the material is infringing 
  • A statement made under threat of perjury that the information provided is accurate and the complaint is authorized by the copyright holder.

Send the notice c/o:
Only Pro Tools
Attn: Marketing Department
17 Grand Hill Road
Mont Vernon, NH 03057

Please note that this procedure is solely for notifying OPT that copyrighted material has been infringed. THIS POLICY IS INTENDED TO COMPLY FULLY WITH THE REQUIREMENTS OF THE ONLINE COPYRIGHT INFRINGEMENT LIABILITY LIMITATION ACT.
 

MaxProMaintenance.com
17 Grand Hill Road Mont Vernon, NH  03057  USA   Tel: 603-714-4324   Veteran Owned  
Disclaimer     Site updated: August 14, 2010        Site design: MTM Design